The role of the IT manager is to manage the Finance operations, resolution of issues for subsequent SAP modules and solutions. Have focus on the delivery into their functional or cross-functional area, which includes owning the application landscape roadmap, design to delivery of solutions, supporting the run of the application, maintainability and lower TCO for the business.
Accountabilities and responsibilities:
Managing and building relationships with vendors.
Drive reduction of TCO for the application or landscape.
Ensure Sustenance and Resilience of capabilities delivered.
Identify new technologies, innovations which will provide business value.
Participate in functional and technical design reviews (QA process) with strategic IT suppliers and/or other 3rd parties when/where appropriate.
Hold vendors accountable for quality and timeliness of deliveries through governance mechanisms.
Ensure adequate knowledge sharing and retention through documentation and adherence to GPD.
Deliver above responsibilities within an agreed financial charging structure and budget.
Adopt methodologies of convergence, build once so that the cost of delivery is reduced.
Develop and maintain the roadmap for IT systems architecture change/refresh in line with destination architecture and aligned with business priorities for change projects and programmes.
Work with landscape management teams to ensure system hygiene, performance, KEC objectives are delivered.
Work with the release management teams to ensure gate process and release process is adhered to.
Plan for infrastructure needs, service introduction and service transition and work with the EC teams for delivering it.
Help ensure Technical and Security standards established are implemented and adhered to during design and implementation.
Develop strong relationships with other key stakeholders within Unilever IT.
Identify innovations, growth opportunities for exploration within the Operations and support space.
Order to Cash – Customer Service, Billing, Pricing.
Country Business Users
Geography IT teams
Other Enterprise Solutions Teams
Other SME and Project Teams
Global Solution Delivery Team
Business Partner Team
Information Management and Analytics
Relevant ES IT teams
Proven experience in managing IT operations or Projects in reputed organizations.
Proven experience in managing and maintaining teams in a diverse and extended environment.
Appreciation of IT systems landscapes and impact of architecture decisions on quality and delivery.
Good financial awareness and understanding of TCO models.
Unilever PLC, incorporated on June 21, 1894, is a fast-moving consumer goods (FMCG) company. The Company's segments include Personal Care, which primarily includes sales of skin care and hair care products, deodorants and oral care products; Foods, which primarily includes sales of soups, bouillons, sauces, snacks, mayonnaise, salad dressings, margarines and spreads; Home Care, which primarily includes sales of home care products, such as powders, liquids and capsules, soap bars and a range of cleaning products, and Refreshment, which primarily includes sales of ice cream and tea-based beverages. The Company's geographical segments include Asia/AMET/RUB, The Americas and Europe. The Company operates in more than 100 countries, selling its products in more than 190 countries. The Company operates approximately 310 factories in over 70 countries. It operates a network of over 400 warehouses globally.